In a significant push towards financial transparency and administrative efficiency, the Khyber Pakhtunkhwa government has successfully transitioned a major chunk of its public services to a fully digital payment system.
A Major Leap in Digital Governance
Chief Secretary Shahab Ali Shah announced that the province has crossed a crucial milestone in its cashless policy. Presiding over a meeting in Peshawar, he confirmed that 43 essential public services are now operational under a completely digital payment model. This transformation is designed to streamline government processes and offer citizens a more user-friendly experience when paying official dues.
Key Services Now Digital
The integrated digital ecosystem now covers a wide range of essential citizen services. Residents can now handle payments for:
- Property mutations and individual records.
- Motor vehicle registration and token tax payments.
- University admission fees across the province.
- Various payments to education boards.
This shift effectively removes the need for manual, time-consuming transactions, making processes faster and more reliable.
Ambitious Roadmap and Future Plans
The driving force behind this digital overhaul is the Khyber Pakhtunkhwa Information Technology Board (KPITB). The board has embarked on a phased roadmap aiming to digitize a total of 170 government services.
While the first batch of 43 services is already live, the momentum is set to continue. An additional 23 services are scheduled for digital migration by the end of January. This systematic approach ensures both the supporting infrastructure and the public can adapt efficiently, paving the way for a more accountable and accessible administration.
Internal Financial Management Revolutionized
The digital revolution isn't just for the public. The KP government has also transformed its internal financial operations. Since October 2025, the salaries of 280,650 government employees and disbursements for 130,132 pensioners have been processed through the secure digital system, guaranteeing timely payments.
The scope of this initiative is expanding further to include the province's autonomous bodies and authorities. Comprehensive work is underway to bring these entities into the cashless fold, with a goal to fully integrate them by December 2026. This will ultimately create a robust, all-encompassing digital financial landscape for Khyber Pakhtunkhwa.
