In a landmark move aimed at enhancing public service, the Supreme Court of Pakistan has officially inaugurated a dedicated Litigant Facilitation Centre. This new facility is designed to assist the thousands of citizens who approach the apex court, providing them with essential information and guidance to navigate the judicial process more smoothly.
A New Hub for Public Assistance
The centre was launched under the direct supervision of Chief Justice of Pakistan Qazi Faez Isa. The inauguration ceremony, held at the Supreme Court building in Islamabad, marks a significant step in the judiciary's ongoing efforts to become more accessible and user-friendly for the common citizen. The Chief Justice emphasized that the facility was established to serve the people who come to the court, often facing confusion and procedural hurdles.
The Litigant Facilitation Centre will operate as a centralized help desk. Its primary functions include providing information on case status, guiding litigants on filing procedures, and offering general assistance regarding court rules and requirements. Staffed by trained personnel, the centre is expected to reduce the time and effort citizens spend trying to understand complex legal protocols.
Streamlining Access to Justice
For many Pakistanis, interacting with the higher judiciary can be a daunting experience. The new centre addresses this by acting as the first point of contact. Litigants and their representatives can now visit the facility to get clear answers about their cases, the necessary documentation, and the steps involved in the legal process. This initiative is seen as a practical move to demystify court operations and place the needs of the public at the forefront.
Chief Justice Qazi Faez Isa, during the launch, reiterated the judiciary's commitment to serving the people. He stated that the creation of this centre is a tangible reflection of the Supreme Court's duty to facilitate those seeking justice. The move aligns with a broader vision of judicial reform that prioritizes transparency, efficiency, and public convenience.
Implications and Future Vision
The establishment of the Litigant Facilitation Centre is more than just a new office; it symbolizes a shift in institutional attitude. By proactively assisting citizens, the Supreme Court is setting a precedent for other courts across the country. This model of client-focused service could potentially be replicated in high courts and district courts, leading to a nationwide improvement in public interaction with the legal system.
The immediate impact is expected to be a reduction in procedural delays caused by incorrect filings or a lack of information. In the long term, this could contribute to a slight decrease in the backlog of cases, as properly guided litigants will submit documents correctly the first time. Furthermore, it fosters greater public trust in the judicial institution by making it more approachable and less intimidating.
This development is part of a series of reforms being undertaken by the current leadership of the Supreme Court. It underscores a clear message: the courts exist to serve the people, and every effort must be made to ensure that justice is not only done but is also seen to be accessible to all.
