The Federal Ombudsman Secretariat took a significant step toward empowering the youth by conducting a comprehensive awareness session at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology (SZABIST) in Islamabad.
Bridging the Gap Between Citizens and Justice
The session, led by senior officials from the Ombudsman Secretariat, focused on educating students about the crucial role of the Wafaqi Mohtasib in providing swift and cost-free justice to citizens facing maladministration in government departments.
Key Highlights of the Session
During the interactive program, students gained valuable insights into:
- The constitutional mandate and jurisdiction of the Federal Ombudsman
- Practical procedures for filing complaints against federal agencies
- Success stories of resolved cases that brought relief to common citizens
- Digital platforms available for submitting grievances online
- Time-bound resolution mechanisms that ensure prompt justice
Empowering the Next Generation
The session proved particularly impactful as it targeted university students who represent Pakistan's future leaders and professionals. By understanding their rights and available redressal mechanisms, these young minds are better equipped to demand accountability and good governance.
University administration and faculty members praised the initiative, noting that such awareness campaigns play a vital role in creating responsible citizens who can effectively navigate governmental systems when needed.
Commitment to Public Awareness
The Federal Ombudsman Secretariat has been actively organizing similar sessions across educational institutions nationwide, demonstrating its commitment to ensuring that every citizen knows their rights and the avenues available for seeking justice without financial burden or lengthy procedures.
This initiative at SZABIST marks another milestone in the organization's ongoing efforts to strengthen the grievance redressal system in Pakistan and build public trust in state institutions.
